Billing, plans, and cancellation
Postbrander billing is run through Stripe. No contracts, no cancellation fees, cancel any time. Here is how everything works.
Plans
Both plans have every feature. Free covers seven posts and 10 AI generations a month; Basic at £9.99/mo gives unlimited posts, 100 AI generations, 2 LinkedIn connections and 3 voice profiles. Every new signup gets 60 days of full Basic free before dropping to the free tier. Full comparison on the pricing page.
Upgrading
Go to Settings → Billing and pick the plan you want. The upgrade takes effect immediately and your limit increases straight away. Stripe pro-rates the cost, you pay only for the remaining days in your billing period.
Downgrading
Downgrades take effect at the end of your current billing period. You keep the higher plan until then.
Plan limits are enforced at publish time, not just at generation time. If you drop from Basic to Free and have scheduled posts above the Free limit (7 posts/month), the publish cron will move the excess posts back to your drafts with a note explaining why. You can then reschedule them in a later month or upgrade to publish them now. Nothing is deleted, you keep the content.
BYOK
Bring Your Own Key lets you connect your own Anthropic API key on either plan, and your AI generations become unlimited. Go to Settings and paste your key under Claude API Key. Postbrander uses it for your drafts, and you pay Anthropic directly for that usage. Your plan price and published-posts limit don't change. Remove the key at any time to switch back.
Cancellation
Go to Settings → Billing and click Cancel. You keep paid features until the end of the current billing period, after which you are moved to the free plan. Scheduled posts up to that point continue to publish.
If you want to delete your account entirely, click Delete Account. This wipes all your data, disconnects LinkedIn, and cancels the subscription immediately.
Refunds
If something breaks or the tool is not fit for purpose, email james@seoburf.com and we will refund the current month. For change-of-mind cancellations we honour your current billing period and do not renew.
Invoices
Stripe emails an invoice after every successful charge. You can also download past invoices in Settings → Billing. If you need a VAT invoice with custom details, email us and we will sort it.